Warranty & After-Sales Service
12-Month Warranty
Every device comes with a comprehensive 12-month warranty covering all functional components including processor, RAM, storage, display, and ports. Laptop batteries are covered for 3 months after purchase.
If any covered component fails during the warranty period, we'll repair or replace it free of charge. We also offer warranty extensions up to 5 years upon request.
Note: Laptop batteries are guaranteed for 3 months. Warranty extensions up to 5 years available upon request.
What's Covered
- Manufacturing defects
- Component failures under normal use
- Abnormal battery performance issues (3 months)
- Display defects (dead pixels, backlight issues)
- Keyboard and trackpad malfunctions
What's Not Covered
- Physical damage (drops, spills, cracks)
- Cosmetic wear from normal use
- Software issues or virus infections
- Unauthorized repairs or modifications
- Damage from improper use or storage
After-Sales Support
Our customer support team is available to help with technical questions, troubleshooting, and warranty matters.
Contact Us for Support
If you need help with your warranty or have technical questions, contact us through the contact form. Make sure to:
- Select "Warranty Claim" as request type
- Attach a copy of your purchase invoice
- Describe the problem you're experiencing in detail