TERMS OF USE

The Site enables Users to: – Access information about refurbished IT equipment – Purchase products offered for sale – Contact customer support – Track orders – Access legal notices, policies, and relevant documentation Phoenix Elevate S.A. reserves the right to modify, suspend, or discontinue any functionality of the Site at any time, without prior notice.

The Site is accessible 24/7, subject to maintenance operations, updates, and technical interruptions. Phoenix Elevate S.A. shall not be held liable for any unavailability or reduced performance resulting from: – Maintenance or updates – Internet network failures – Third-party service interruptions (hosting, payment, logistics) – Events of force majeure Access to the Site is free of charge. However, the User remains responsible for all costs related to their internet connection and equipment.

Users agree to use the Site in accordance with the law, public order, and these Terms. In particular, Users shall refrain from:

– Using the Site for fraudulent purposes – Attempting to gain unauthorized access to any part of the Site – Introducing viruses, malware, or harmful code

– Testing or breaching the Site's security measures – Attempting to disrupt the server or hosting infrastructure

– Copying, extracting, reproducing, or distributing content without authorization – Using product descriptions, images, or trademarks for commercial purposes Any violation may result in temporary or permanent suspension of access, and Phoenix Elevate S.A. reserves the right to pursue legal action.

Certain services require the creation of a customer account. The User is responsible for ensuring that: – All information provided during registration is accurate and up to date – Login credentials remain strictly confidential – No unauthorized third party accesses their account Phoenix Elevate S.A. shall not be held liable for any account misuse resulting from the User's negligence. The User may request the deletion of their account at any time by contacting customer service.

All content available on the Site—including but not limited to texts, photographs, product descriptions, videos, graphics, code, trademarks, and logos—is the exclusive property of Phoenix Elevate S.A. or its licensors. Under no circumstances may the User: – Copy, reproduce, modify, translate, distribute, or exploit content without prior written consent – Extract product images or descriptions for resale or competing commercial activity Any unauthorized use constitutes a violation of intellectual property laws and may result in legal action.

Phoenix Elevate S.A. strives to provide accurate, detailed, and up-to-date product descriptions. However: – Refurbished devices may vary slightly in appearance depending on their grade – Product availability may change without notice – The Site may contain minor inaccuracies or typographical errors Phoenix Elevate S.A. reserves the right to correct any such errors at any time, without prior notice.

Phoenix Elevate S.A. shall not be liable for: – Indirect, incidental, or consequential damages (such as loss of revenue, loss of data, business interruption) – Damages arising from misuse of the Site – Damages resulting from third-party services (hosting, payment processors, carriers) The User is solely responsible for: – The security of their internet connection – The configuration and protection of their devices – Ensuring that their system is free of malware Nothing in these Terms excludes liability that cannot be excluded under applicable consumer protection law.

The Site may contain links to third-party websites or services (e.g., payment pages, tracking systems, analytics tools). Phoenix Elevate S.A. is not responsible for: – The accuracy of information on third-party sites – Their privacy practices – Their availability or performance Users should review the terms and policies of each third-party website before use.

Phoenix Elevate S.A. processes personal data in compliance with: – The EU General Data Protection Regulation (GDPR) – Greek Law 4624/2019 – The ePrivacy Directive All information concerning data collection, legal bases, cookies, analytics, advertising technologies, and user rights is detailed in the Privacy and Cookie Policy.

Phoenix Elevate S.A. may suspend or restrict access to the Site for reasons including, but not limited to: – Suspicion of fraud – Violation of these Terms – Security threats – Legal requirements Such suspension may occur without prior notice if necessary for the protection of the platform or its Users.

Phoenix Elevate S.A. reserves the right to modify these Terms at any time. Changes take effect upon publication on the Site. Continued use of the Site constitutes acceptance of the updated Terms.

These Terms are governed by Greek law. Any dispute relating to the interpretation or execution of these Terms shall fall under the exclusive jurisdiction of the competent courts of Athens, Greece, unless otherwise required by consumer protection legislation.